Jijlive FAQ — All Your Questions Answered

No. Under jijlive's policy, each person may hold only one account. Creating multiple accounts is strictly prohibited and, if detected, all associated accounts may be suspended. If you're experiencing any issues, please contact our support team.

KYC is not required for regular betting or small transactions. However, identity verification may be needed for large withdrawals (typically above ৳50,000). Simply upload a photo of your NID or passport to complete verification — usually processed within 24 hours.

login page and click the "Forgot password?" link. Enter your registered mobile number or email — an OTP code will be sent to you. Use the code to set a new password. The whole process takes under 5 minutes.

To close your account, email support@jijlive.net or let us know via live chat. Please withdraw any remaining balance before submitting your request. For a temporary break, Responsible Gaming You can also use the self-exclusion option from the page.

jijlive supports all major payment methods in Bangladesh:

• Mobile Banking: bKash, Nagad, Rocket
• Bank Transfer: Directly to your bank account
• Credit/Debit Card: Visa, Mastercard
• Crypto: USDT (Selected Method)

Minimum deposit is just ৳500 and the minimum withdrawal amount ৳500. Maximum deposit limits vary by payment method. For more details Financial Transactions View page.

Withdrawals via bKash and Nagad are generally 15 minutes to 1 hour Bank transfers may take 1–3 business days. Requests submitted between 11 PM and 7 AM are processed the next business day.

Start by refreshing the page and waiting 5–10 minutes. If the balance still hasn't appeared, take a screenshot of the transaction and contact us via live chat. Most issues are resolved within 24 hours. Please do not send the same amount twice.

jijlive offers betting on more than 30 sports. Popular options include cricket, football, tennis, badminton, basketball, volleyball, and e-sports. For detailed market information, Match Odds View page.

Live betting means placing bets on a match while it is in progress. Odds update in real time based on how the match unfolds. After logging in, go to the live betting dashboard to see ongoing matches and place bets on your preferred markets. For more strategic tips, Betting Tips View page.

Once placed, bets generally cannot be cancelled. However, if the "Cash Out" feature is available, you can claim a partial or full payout before the match ends. Cash Out is not available on all markets — check before selecting your market.

If a match is officially cancelled or abandoned, the full stake will be refunded to your account — no deductions. Refunds are typically processed within 24 hours.

Popular Questions

As a new member, Register After registering, simply make your first deposit of at least ৳500 to receive a 100% welcome bonus — deposit ৳500 and get an extra ৳500 in bonus funds. Use the designated promo code at the time of deposit to claim your bonus. For full details, Promotions page available.

Bonus funds cannot be withdrawn directly. You must first wager a specified amount — this is known as the wagering requirement. Typically, bonuses are released after betting 5–10x the bonus amount. The exact terms are listed on each promotion's page. If in doubt Promotions page View.

Once you receive a free bet, it will be added to your account's bonus wallet. When selecting a payment method on the bet slip, you'll see a "Use Free Bet" option. If your free bet wins, the original free bet amount is deducted and the remaining winnings are credited to your cash balance.

Yes, jijlive has a referral program. Share your unique referral link with a friend — once they sign up and make their first deposit, you'll receive a bonus. You can find your referral link in your profile settings. For the latest referral offer Promotions page View.

Important

Yes, jijlive is completely secure. We use 256-bit SSL encryption to protect all your personal and financial information. Our servers comply with international security standards. Your data is never shared with third parties. For more details Privacy Policy Read more.

Go to Profile Settings → click the "Security" tab → click "Enable Two-Factor Authentication". An OTP will be sent to your mobile number — enter it to confirm. From that point on, an OTP will be required every time you log in. Enabling this significantly improves your account security.

Change your password immediately and close all active sessions (Profile → Session Management). Then notify us via support@jijlive.net or live chat. Our security team will investigate and take action promptly.

jijlive offers hundreds of casino games — slots, roulette, blackjack, baccarat, poker, and live dealer games. To browse popular games Popular Games page. New games are added regularly.

Yes! jijlive offers progressive jackpot games where the prize pool grows every day. To join a jackpot game, Jackpot page Go, log in, and choose your preferred game. No separate registration required.

All games on jijlive run on Certified RNG (Random Number Generator) technology, regularly audited by independent third parties. Live Casino games are streamed in real time with live dealers. If you have any concerns about a result, please reach out to our support team.

There are three ways to reach the jijlive support team:

• Live chat: Click the chat button at the bottom right of any page on the site — the fastest way to reach us.
• Email: support@jijlive.net — typically replied to within 2–4 hours
• FAQ: Most issues can be resolved right on this page

Yes, the jijlive support team is fully fluent in Bengali. Bengali-language support is available to members in Bangladesh 24 hours a day, 7 days a week. English support is also available.

Start by submitting your complaint via live chat or email. Include a description of the issue, the time it occurred, and any relevant screenshots. If it's not resolved within 72 hours, you may request escalation to management. We take every complaint seriously.

jijlive is fully committed to responsible gaming. To set deposit limits, loss limits, self-exclusion, or a cooling-off period, Responsible Gaming page. Our support team is also available to help with any issues.